5731 Rittiman Plaza, Building 2, San Antonio, TX 78218
Mon-Fri: 7:30 AM - 4:30 PM | Closed Saturday - Sunday
About J. E. I. Complete Auto Repair
Over 30 years of honest, expert automotive care in San Antonio
Meet The Faces Behind Your Dealer Alternative
Rob Wagner
Karen Wagner
Our Story
For more than three decades, J.E.I. Complete Auto Repair has been serving the San Antonio community with honest, expert automotive care. What started as Japanese Engine Inc., specializing in importing the finest quality, lowest mileage Japanese engines from Japan, has evolved into a full-service auto repair shop that serves all makes and models.
Our journey began with a deep expertise in Japanese engines and transmissions. We built our reputation on quality, integrity, and specialized knowledge. As our customers' needs grew, so did our services. Today, we're proud to offer comprehensive auto repair for Japanese, Asian, domestic cars, and light-duty trucks, all while maintaining the specialized expertise that made us a trusted name in the community.
What sets us apart isn't just our technical expertise—it's our commitment to radical transparency. We believe you deserve to know exactly what's happening with your vehicle, what needs to be done, and what can wait. That's why we provide detailed photo documentation, honest recommendations, and education rather than high-pressure sales tactics.
Our Mission
To deliver expert automotive care for all makes and models with radical transparency, empowering customers through education rather than upselling.
Our Vision
To be the trusted dealer alternative in San Antonio, known for honesty, expertise, and genuine care for our customers' best interests.
Our Purpose
To build lasting relationships through honest recommendations, detailed documentation, and a commitment to doing what's right for the customer.
Our Core Values
These principles guide everything we do, from routine oil changes to complex engine replacements.
Transparency First
We believe in radical transparency. Every customer receives detailed photo documentation and honest recommendations about what is and isn't necessary.
Customer Relationships
We build long-term relationships, not one-time transactions. Our deferred work tracking and proactive maintenance reminders ensure your vehicle's longevity.
Expertise & Excellence
With over 30 years of experience and ASE-certified technicians, we tackle complex repairs that other shops refer out, especially engine replacements and heavy-line work.
Education & Empowerment
We educate customers about their vehicle's needs, explain all options clearly, and empower them to make informed decisions without pressure.
Why Customers Choose J. E. I. Complete Auto Repair
Full-Service Capabilities with Specialized Expertise
One trusted shop for all vehicles in your household, with deep expertise when you need it.
Extended Warranty Acceptance
One of the few independent shops accepting most extended warranties for all vehicle makes.
Complex Repair Expertise
We specialize in engine replacements and heavy-line work that other shops avoid.
Family-Owned, Community-Focused
Supporting a local business with genuine care for customers and the San Antonio community.
Our Journey
From specialized Japanese engine imports to comprehensive auto repair
1990s
Japanese Engine Inc.
Started as a specialty shop importing and installing high-quality, low-mileage Japanese engines from Japan.
2010s
Expanding Services
Grew to offer full-service auto repair for all makes and models while maintaining our Japanese vehicle expertise.
2020s
J.E.I. Complete Auto Repair
Rebranded to reflect our comprehensive services and commitment to being the trusted dealer alternative.
Today
San Antonio's Trusted Choice
The Trusted Dealer Alternative serving the community with radical transparency, specialized expertise, and genuine care for every customer.
Experience the J.E.I. Difference
Join the thousands of satisfied customers who trust us with their vehicles.
J. E. I. Complete Auto Repair
San Antonio's Trusted Dealer Alternative with Radical Transparency and specialized expertise.
Our Services
Engine Repair
Brake Service
Oil Change
A/C & Heating
Diagnostics
Transmission
Contact Us
Call Us
Visit Us
5731 Rittiman Plaza, Building 2
San Antonio, TX 78218
Our Hours
Mon-Fri: 7:30 AM - 4:30 PM
Saturday - Sunday Closed
© 2025 J.E.I. Complete Auto Repair. All Rights Reserved.