5731 Rittiman Plaza, Building 2, San Antonio, TX 78218

Mon-Fri: 7:30 AM - 4:30 PM | Closed Saturday - Sunday

Our Services

From routine maintenance to complex repairs, we handle it all with expertise, honesty, and a commitment to your vehicle's longevity.

CERTIFIED TECHNICIANS

Every service performed by certified professionals

3-YEAR/36,000-MILE WARRANTY

This ensures that you have peace of mind knowing that your investment in your vehicle's repair is protected.

SATISFIED CLIENTS

Customer smiles and positive feedback reflect our dedication to delivering exceptional car rental experiences.

Services

Engine Repair & Replacement

Expert engine diagnostics, repair, and replacement services. We specialize in complex engine work, including Japanese Domestic Market (JDM) engine installations. Our technicians handle everything from minor repairs to complete engine replacements for all makes and models.

  • Complete engine diagnostics

  • Engine replacement (all makes)

  • JDM engine installation

  • Timing belt/chain service

  • Head gasket repair

  • Engine performance tuning

Oil Changes & Scheduled Maintenance

Comprehensive oil changes with multi-point inspection and CARFAX reporting. We use high-quality oil and filters, and every service includes a thorough vehicle inspection to catch potential issues early.

  • Synthetic & conventional oil

  • Multi-point inspection

  • CARFAX service reporting

  • Fluid level checks

  • Filter replacement

  • Scheduled maintenance

Brake Repair and Replacement

Complete brake system inspection, repair, and replacement. Your safety is our priority. We provide thorough brake inspections and use high-quality parts to ensure maximum stopping power and reliability.

  • Brake pad replacement

  • Rotor resurfacing/replacement

  • Brake fluid flush

  • ABS system diagnostics

  • Parking brake repair

  • Brake line repair

A/C & Heating Service

Complete climate control system diagnostics, repair, and maintenance. Stay comfortable year-round with properly functioning heating and air conditioning systems.

  • A/C system diagnostics

  • Refrigerant recharge

  • Compressor replacement

  • Heater core repair

  • Blend door repair

  • Climate control diagnostics

Diagnostics & Electrical

Advanced diagnostic equipment to identify and resolve complex vehicle issues. From check engine lights to electrical problems, we have the tools and expertise to diagnose and fix it right.

  • Check engine light diagnosis

  • Computer diagnostics

  • Electrical system repair

  • Battery testing/replacement

  • Alternator/starter service

  • Sensor replacement

Transmission Service

Expert transmission repair and service for automatic and manual transmissions. We handle everything from fluid changes to complete transmission rebuilds.

  • Transmission fluid service

  • Transmission diagnostics

  • Clutch replacement

  • Transmission rebuild

  • Transfer case service

  • Differential service

Suspension & Steering

Complete suspension and steering system inspection and repair. Ensure a smooth, safe ride with properly functioning suspension components

  • Shock/strut replacement

  • Ball joint replacement

  • Tie rod replacement

  • Control arm replacement

  • Wheel bearing service

  • Steering rack repair

Why Choose J.E.I. for Your Auto Repair?

All Makes & Models

Japanese, Asian, domestic, and European vehicles—we service them all with expertise.

Extended Warranty Accepted

We accept most extended warranties, making us a true dealer alternative.

Honest Recommendations

We'll tell you what you don't need, not just what we can sell you.

Complex Repair Specialists

We handle the difficult jobs other shops refer out, especially engine replacements.

Ready to Schedule Your Service?

Get expert, honest auto repair from San Antonio's trusted dealer alternative.

TESTIMONIALS

John Doe

When I brought my car in, they diagnosed the issue quickly, explained everything in plain language, and even provided a detailed cost estimate.

Jane Doe

They not only fixed the issue promptly but also provided a thorough inspection to catch any potential problems before they became major headaches.

Our Team

The Three P’s Behind Every Repair

At J.E.I. Complete Auto Repair, your experience isn’t just about fixing a vehicle—it’s about how you’re treated from the moment you arrive to the moment you drive away. Rob and Karen built this shop around what we call “The Three P’s”:

Personality

Rob and Karen are real people you can talk to—no confusing jargon, no pressure, no attitude.

You’ll get:

  • Friendly, honest communication

  • Clear explanations of what’s going on with your vehicle

  • A welcoming, family-style atmosphere every time you visit

Professionalism

From the front desk to the repair bay, everything we do is handled with care and respect for your time and your budget.

That means:

  • Clear estimates before work begins

  • Updates if anything changes

  • Work that’s done when we say it will be done

Precision

Your safety depends on the quality of our work. That’s why Rob and the team focus on precision not guesswork.

We deliver:

  • Accurate diagnostics instead of “parts swapping”

  • Repairs done right the first time

  • Maintenance plans that help prevent future breakdowns

Personality. Professionalism. Precision.

That’s the J.E.I. promise every time you hand us your keys.

Frequently Asked Questions

How often should I get my vehicle serviced for regular maintenance?

Regular maintenance is crucial to keep your vehicle running smoothly and prevent costly breakdowns. We recommend following your manufacturer's recommended maintenance schedule, which can typically be found in your owner's manual. This schedule typically includes services like oil changes, tire rotations, brake inspections, and fluid checks. In general, a standard guideline is to have your vehicle serviced every 3,000 to 5,000 miles, but this can vary depending on your vehicle's make and model. If you're unsure, our experienced technicians can provide personalized recommendations based on your driving habits and vehicle specifications.

Why is it important to have my car serviced regularly?

Regular service helps prevent unexpected breakdowns, extends the life of your vehicle, and maintains optimal performance and safety. Routine maintenance can also save you money by catching small issues before they become major repairs. At J. E. I. Complete Auto Repair, we make it easy to stay on schedule with reminders and personalized recommendations, so you can drive with confidence.

What payment options do you accept for your services?

We offer a variety of payment options to make your experience convenient. We accept major credit cards, including Visa, MasterCard, and American Express, as well as cash payments. Additionally, we honor most warranty programs, such as Endurance, CarShield, CARCHEX, and Protect My Car, to help cover the cost of eligible repairs. Our goal is to provide flexibility and ensure that your car repair needs are met without financial stress. Please feel free to discuss payment options and warranty coverage with our friendly staff when you schedule your appointment.


Do you offer a warranty on your repair work?

Yes, we stand behind the quality of our work with a comprehensive warranty. Our warranty coverage varies depending on the type of repair or service performed, but it typically ranges from 90 days to 12 months or more. This warranty is a testament to our confidence in the expertise of our technicians and the quality of the parts we use. If you experience any issues related to the repair within the warranty period, simply bring your vehicle back to us, and we'll address the problem at no additional cost to you. Your satisfaction and peace of mind are important to us, and our warranty reflects our commitment to your vehicle's performance and reliability.

Can I bring my own parts for repairs?

No, we do not install customer-supplied parts. We only use high-quality, trusted parts sourced through our suppliers to ensure your vehicle’s safety, reliability, and warranty coverage. This allows us to guarantee the workmanship and performance of every repair we perform.

How long will my repair take?

Repair times can vary depending on the type of service and parts availability. We strive to complete most repairs as quickly as possible—often the same day for common maintenance and minor repairs. For more complex issues, we’ll give you an accurate estimate and keep you updated throughout the process.

Do you provide estimates before starting work?

Absolutely! We provide clear, detailed estimates before any work begins. Our team will walk you through the recommended repairs and answer any questions, so you can make informed decisions about your vehicle’s care.

Can you help if my car breaks down or won’t start?

Yes! We offer diagnostic services and can arrange towing if needed. Just give us a call, and we’ll help you get your car to our shop safely and efficiently.

Get In Touch

5731 Rittiman Plaza building 2, San Antonio, TX 78218, USA

J. E. I. Complete Auto Repair

San Antonio's Trusted Dealer Alternative with Radical Transparency and specialized expertise.

Our Services

Engine Repair

Brake Service

Oil Change

A/C & Heating

Diagnostics

Transmission

Contact Us

Call Us

Visit Us

5731 Rittiman Plaza, Building 2

San Antonio, TX 78218

Our Hours

Mon-Fri: 7:30 AM - 4:30 PM

Saturday - Sunday Closed

© 2025 J.E.I. Complete Auto Repair. All Rights Reserved.